D35

Just bought our second D35. My wife liked mine and claimed it as hers now…LOL. The shipping was very fast. I ordered the first D35 and it arrived 2 days later. Bike arrived in great shape. Its fun to ride and is light weight only 50lbs which seems to be pretty good for an affordable electric bikes in its price range. Speaking of price it is amazing for what you get. The D35 is stylish and rides great. Only issue I have had with the bike so far is after 40km I have some spoke creaking come from the rear wheel. Pretty minor. I’m booking a service appointment at my local bike shop to get the spokes in the rear wheel tightened. I weight 265lbs so maybe the spokes have bedded in now and just need a quick adjustment. Overall I’m very satisfied. I highly recommend the D35.

John & Maureen

We ordered 2. One for each of us. Average bike riders. These bikes have everything we could have wished for in an EBike. Best of all, they are through a Canadian company. Riding them takes the wind and gravity out of the riding equation. Wind on the prairie in Canada always seems to be against you no matter which direction you ride in! The gradual changes in assisted speed is ideal for the older riders. We are retired and these bikes will assure that we will continue to have riding fun with ourselves and our grandchildren for many more years to come.

Livraison et le vélo lui-même.

La livraison de Canpar: la boite était en excellent état et la livraison a été effectuée la journée prévue, je donne un a Canpar 5 étoiles.

Le vélo ENVO D35 que j’ai reçus est au delà de mais attentes, c’est un vélo très bien conçu avec des pièces de qualités, il est vraiment comme décrit sur le site de EBICKE BC.com. Après un ans de recherches d’informations et visionnements ex: Radbike, Rizebike, Trekbike,etc… Je suis très content de mon choix il a tout ce que je recherchais pour un vélo électrique.
Le seul point négatif est que le manuel n’est pas disponible en français, deux de mes amies en n’ont commandés chacun un et il y en aura d’autre au Québec.
Daniel Leblanc.

In early July, I purchased the ENVO D35 20″ ebike from EbikeBC. It was back-ordered, with an estimated arrival time of end of July. Arrived mid August (I did not expect it much earlier).

I have been to five to ten 30km+ rides, and more shorter ones; some rides in town, some on bike paths, and others on country roads. I am a 55+ person, so not in as good of a shape as when I was in my 30s! I live in Eastern Ontario, in the country, where there are a number of gravel roads, and decent hills (but nothing like the ones in some parts of BC).

Prior to purchasing, EbikeBC was prompt to respond to my enquiries. I was skeptical of buying a bike on-line, tried to perform due diligence. I found my old 10 year old non-ebike online, and superimposed its picture on top of the D35 that has all the measurements. Having the website with all the measurements helped in making my decision.

The bike is great in that it allows you to virtually eliminate the hills. I live on top of a fairly steep hill on a gravel road, and, coming back home from a ride, that hill is always hard to climb. The ebike makes it a LOT easier. The bike also allows you to virtually eliminate the wind when traveling against it.

I am glad I purchased that bike. It puts back the enjoyment in biking.

PROs:
– virtually flattens hills
– virtually eliminates head winds
– easy to adjust Pedal Assist controls
– once adjusted, the gears switch smoothly

CONs:
– a bit heavier, but that is understandable
– the top bar on the frame is not horizontal, so I ordered a new bike rack for my car (a “platform” style rather than one holding the bike by the horizontal frame bar).
– the description states it comes with a bell. It does NOT. I called them after receiving the bike, and they told me they would remove that in the description in their web site; it is still there three months later.
– the battery charger shows red when not fully charged; green when charged. I am part of the 10% male population that is colour-blind, so I do not see any difference between those two LEDs. They should change it to red when not fully charged, and blue when charged. Or put two different LEDs, side by side, one for “charging”, the other for “fully charged”. That should be easy for the manufacturer to change.
– I am 6’2″ with long legs. The largest frame BARELY fits me. I am using the seat post at its maximum height. I also used a seat from a previous bike I owned (one that is more comfortable, and slightly thicker).
– the frame around the control unit is flimsy. I noticed after a couple or rides that it is broken — I will need to glue it back in place (I do not know if it came that way, or if it broke when I put the bike on my bike rack, or…).
– the water bottle fixture is at an odd location (hard to reach while riding). Also does not come with screws, so you will need to shop around for some… (I took mine from an older bike I had)

For me, that bike has put the joy back in riding. I have yet to use more than 20% of the battery on a single ride. I try to not use the PAS unless I feel the need for it. It also means I can keep up with my 21 and 23 year old sons… especially going up hill 🙂

Me and my husband ordered the Envo D35’s at the end of May 2020 and received them end of July and end of August. Although there was quite a delay in receiving our bikes we are very excited start riding them now. They are very comfy and easy to ride and since we have many hills we will be riding more now than with the standard bike. I do agree with one of the other comments about the size of the bike and I probably would have been more comfortable with a step thru as the 16″ is quite a tall bike. We also encountered terrible service from the delivery companies with both of our bikes receiving damage to the paint and wheel. The boxes were open and punctured in many places but understandably it is not Ebikes fault. We currently have one minor glitch with my husbands bike but I am confident that the company will have this corrected very soon. I have ridden the bike several times now and always get comments from people about what a great looking bike it is. We are looking forward to many years of riding. I would highly recommend this bike.

I received my D35 in May of 2020, so far I have about 2500 km on the bike and it has functioned very well. Really happy with the bike. It is wise to keep an eye on tightening bolts and performing your own general maintenance to ensure that the bike performs well.

You can say this about all bikes, but ebikes even more so. Utube has a wealth of information on maintaining your ebike and is worth checking out.

Overall a solid purchase.

I purchased my Envo D35 2020 in June, 2020 and received it in July. Ordinarily I wouldn’t have ordered an ebike online but I knew someone who owned this bike in a smaller frame so I had an opportunity to try it out and I liked it. Upon delivery, the shipping box was in bad shape but nothing seemed to be missing in terms of the ebike. As there were no instructions or manual in the box, my husband struggled to assemble it, but eventually got it together. We printed off the online manual. Once assembled and battery charged, the bike was ready for use. A bit of a learning curve, but once I read up on the bike and experimented with the levels and the gears, the assist levels work beautifully. The bike has lots of power and makes it really easy for me to use as I live on a hill in Vernon. My first long trip was from our home in Vernon to Winfield, along the Rail Trail – approximately 50 km. At the end of the ride, there were only 2 bars down on the battery and my trip home up hill was easy. I haven’t really had the need to use the throttle, yet.
My only complaint is that when I placed my order and gave my weight and height, it was suggested that I order an 18 inch frame for the regular bike and my friend’s 16 inch frame seemed too small for me, so that seemed reasonable. I’m finding that the frame is too big for me because when I straddle it, I’m wedged between the frame and the bike seat. The manual says that if the frame is touching any part of your body, it is unsafe. I have mentioned this to Ebike B.C. and have not had any response. We have tried to alter the bike seat but nothing changes in terms of body contact with the frame. I am concerned that if I have to dismount quickly that I will injure myself. I am disappointed in the lack of service from this company after purchase.
My suggestion to future buyers is to also provide your inseam measurements in addition to height and weight.

Ordered the d35 on line sat and recieved it Wednesday. Took for a trial spin and WOW I LOVE IT .taking it to work tomorrow..i noticed the bike doesn’t come with kenda tires , did you switch .also no panier bag ,was that a last year deal . Will update at a later date after some heavy cycling.

Bought 2 of these and order 4 more Love these bikes All the family has them now. Great entry level bike I rode with more $$$ bikes and these proform just as good if not better in some cases.

I love my new 20″ D35. My neighbour was so excited seeing me ride it that she decided to buy one too and without much deliberation about alternatives either.

I had a truly terrible experience with the CanPar shipping service including a broken box, a scraped frame and fork, a missing charger and pedals (the small box containing them fell out of the broken box, probably) and a disconnected rear light. However, BikeBC was extremely quick to respond and address these problems so they really deserve their hard-earned reputation for customer service.

The design of the bike is excellent. I am definitely in love with power assist and the controls / display system is quite good. The motor is quiet and the bike is well-balanced, the brakes are great and the overall ride is wonderful. The braze-ons underneath the frame were a nice surprise (for a water bottle or pump) and I’m glad for the brazon-ons that the kick-stand is attached to. The rear rack is a bit of a disappointment – not obviously designed for an easy fit with Envo / Ortlieb paniers. The charger seems to get extremely hot while charging, which worries me a bit.

The real test will be the test of time. My 14 gear Raleigh touring bike lasted 40 years…. but I’ll be happy if the electronics / motor etc. on this Envo last 10 years.